Bridgeable

• Industry: Professional Services

• HQ: Toronto, ON

• Partner since 2022

• Service: Fractional HR

Bridgeable is an award-winning service-design consultancy devoted to co-creating more human experiences, partnering with organizations to transform products, services and systems.

The challenge
Bridgeable wanted to streamline the processes behind its employee experience — documentation, forms, policies, onboarding and offboarding — while staying true to its values.

How we helped
Our people-operations team developed a deep understanding of Bridgeable's culture and integrated into both day-to-day operations and strategic planning. We supported the team by:

• Advising leadership and providing strategic support

• Handling tactical needs like employee inquiries, benefits coordination and HR forms

• Developing a customized employee engagement survey

• Navigating challenging terminations and layoffs

• Updating policies and the Code of Conduct to reflect Bridgeable's values

• Managing complex, time-sensitive employee-relations cases

• Managing the applicant tracking system

The results

• A streamlined, values-aligned employee experience

• Customized engagement insights

• Confident handling of complex and sensitive situations