Redstamp
Client Since: 2020
Industry: Agency
HQ: Vancouver, BC
Service: Fractional Human Resources
About: Redstamp is a full-service digital marketing and web development agency based in Port Moody, BC. When they say full-service they really mean it! They back it up from brand conceptualization and design all the way to SEO and print campaigns.
HOW WE HELPED:
Our People Operations Team was engaged to help guide the Redstamp Team through the turbulent waters of 2020 and provide strategic oversight by crafting an intentional roadmap that was based on the results of an HR Audit and Employee Engagement survey. We were engaged to provide executive-level oversight and expertise in People Operations at a time where this was non-existent.
Supporting their team as a Fractional Director of People Operations, we oversaw everything from performance management to payroll to recruitment marketing and every little thing in between. Working in 2-week sprints allowed us to be as agile while achieving key deliverables in our co-created roadmap.
People Operation’s overarching goal for 2021 is to ensure the existing team is happy and engaged while continuing to add to headcount in a thoughtful and strategic way. Other ways we continue to support include:
Implementing a full performance management program within first 3-weeks of partnership
Acheived a 100% response rate to the employee engagement survey and delivered actionable insights
Improving processes and procedures for Developer position from 90+ days to 45 days
“As a fast-paced, scaling business, Redstamp never had enough time to do all of the things we wanted to do in People Operations and HR. So we augmented our team with Beacon HR and the impact they made was immediate. Keira jumped into all of the tools we use and integrated with our team perfectly. Keira and the Beacon team have brought an immense amount of experience but also an outside perspective that has been a truly valuable lens into other best practices. They have been able to guide us forward to help create a tangible roadmap for delivery for this Fiscal Year and beyond. This has allowed us to go into our year with intention and has allowed us to execute on everything that has been planned thus far. We have been able to increase the prominence and importance of People Operations within our business which is a huge win overall.”
